SYSTEMS · OPERATIONAL
Feedback · Roadmap · Dispatch

Your users
told you.
Did you tell them back?

Koven is the feedback-to-roadmap OS for product teams that actually ship. Collect ideas, prioritize with votes, and automatically close the loop. Flat $19/month. No per-user tax. Ever.

No card · 1 board free · 3-min setup

Live · Closed-Loop LogKVN·OUTBOUND
09:42:11 · ACMESHIPPED
84 emails sent for CSV export for boards
deliveredFB·1042
09:38:55 · LINEARLYPLANNED
47 emails sent for Multi-board search
deliveredFB·0871
09:31:02 · PEONYIN PROGRESS
22 emails sent for Dark mode for embeds
deliveredFB·2204
09:27:19 · GISTDECLINED
18 emails sent for Native Twitter login
deliveredFB·0612
09:18:44 · ACMESHIPPED
211 emails sent for Keyboard shortcuts
deliveredFB·0408
09:12:09 · GOODFORMPLANNED
63 emails sent for Webhooks on status change
deliveredFB·1180
08:59:27 · LINEARLYIN PROGRESS
34 emails sent for Voter weight by plan
deliveredFB·0993
09:42:11 · ACMESHIPPED
84 emails sent for CSV export for boards
deliveredFB·1042
09:38:55 · LINEARLYPLANNED
47 emails sent for Multi-board search
deliveredFB·0871
09:31:02 · PEONYIN PROGRESS
22 emails sent for Dark mode for embeds
deliveredFB·2204
09:27:19 · GISTDECLINED
18 emails sent for Native Twitter login
deliveredFB·0612
09:18:44 · ACMESHIPPED
211 emails sent for Keyboard shortcuts
deliveredFB·0408
09:12:09 · GOODFORMPLANNED
63 emails sent for Webhooks on status change
deliveredFB·1180
08:59:27 · LINEARLYIN PROGRESS
34 emails sent for Voter weight by plan
deliveredFB·0993
Today · 12,847 emailsBounce · 0.4%
§ 01 / The Loop

Vote in. Status changes. Email out.

A · CollectPublic board

A user submits an idea and 83 others vote on it.

84

Export board data as CSV

FB·1042 · 84 votes · 3 mo ago

Anyone can post. Anyone can vote, no account required. The signal is honest because the friction is zero.

B · DecideYour roadmap

You change the status. One click.

Status

PlannedShipped

Triggers

1 event · 84 letters drafted

The status field isn't decorative. It's a trigger. Every change fires a personalized email to every voter.

C · CloseResend · 0.6s

Every voter gets a letter that names what they asked for.

From · Acme via KovenTo · Maria

You asked for CSV export. We shipped it.

Hi Maria, three months ago you upvoted “Export board data as CSV”. It's live as of this morning.

The Acme Team · via Koven · Unsubscribe

No template fatigue. Every email names the post, the date, the voter. Users feel heard because they are heard.

§ 02 / The Moat

The price doesn't climb with you.

Monthly cost · USDVoters →
$1,000$800$500$250$19KOVEN · $19CANNY · $656+3,352% AT 5K
5002K5K10K25K

Other tools charge for listening.

Most feedback boards meter you on the people you serve. Canny charges per voter. UserVoice charges per “end-user”. Cross a threshold, get an invoice. Your success becomes their pricing event.

Koven prices the workspace, not the audience. $19/mo, every month, at every scale.The 5,001st voter costs nothing. We sell software, not headcount.

§ 03 / Specimens

Four reasons it's not Canny.

A01

Anonymous public voting. Zero friction.

Other tools demand a signup to vote, then charge you for it. Koven lets anyone vote with one click and rate-limits abuse on the way in.

  • One-click vote, no account required
  • Per-IP rate limit on the public board
  • Optional "why did you vote?" prompt
  • Spam queue with admin review
84
CSV export for boardsAnon
12
Webhook on new feedbackJust now
47
Embed without iframeAnon
31
Slack notificationsAnon
B02

The board nudges you when you've gone quiet.

Stale, high-vote posts are how users learn you don't listen. Koven scans weekly. 50+ votes, 60 days without an update: you get the letter, not them.

  • Weekly scheduled scan
  • Triggers on 50+ votes · 60 days no update
  • Emailed to admin, never to users
  • Batched weekly to avoid noise
From · Koven NudgeWeekly · Wed 09:00
● Attention · 3 Stale

84 users are waiting on “CSV export.”

Last admin update: 62 days ago. Move it to Planned, mark it Declined with a reason, or reply. Don't leave them in silence.

Respond · Decline · Postpone · All one-click

C03

The roadmap is the receipt of your promises.

Three columns: Planned, In Progress, Shipped. ETAs optional but tracked. When an ETA slips, the post flags itself. Voters see honesty, not amnesia.

  • Public read-only roadmap at koven.page/you
  • Linked posts sync status both ways
  • Auto-flag on overdue ETAs
  • Decision log on declined items
Planned

Multi-board search

47 votes · Q2

Webhook events

63 votes · Q2

In Progress

Dark mode embeds

22 votes · 80%

Voter weights

34 votes · 40%

Shipped

CSV export

84 votes · ✓

Keyboard shortcuts

211 votes · ✓

D04

The board stays a board, not a graveyard.

The 14th person posting "dark mode" doesn't fork your signal. Koven flags duplicates on submit, suggests a merge, and consolidates the vote count automatically.

  • Vector similarity on title + description
  • Inline suggestion with % match
  • Merge consolidates vote totals
  • Old post IDs redirect; nobody loses their vote
“Can we get dark mode for the dashboard?”

3 similar posts · Suggested merge

▲ 84 Dark mode for embeds92% match
▲ 22 Add a dark theme88% match
▲ 9 Night mode toggle81% match
Merge into #1Keep separate
§ 04 / Ledger

Side by side, in plain English.

FeatureKoven$19/mo flatCanny$79+/mo · per voterUserVoice$1,333/mo

Flat per-workspace pricing

No per-voter, per-seat, or end-user fees

✓ yes— per voter— per seat

Auto closed-loop email on status change

Personalized, to every voter, every change

✓ built-in— manual— manual

Anonymous voting

No account required to vote

✓ yes— signup required— signup required

Inactivity nudges

Alerts on stale high-vote posts

✓ weekly

Free tier you can actually launch on

1 board, real users, no time bomb

✓ forever25 voter cap— none

Public roadmap + changelog

Read-only, brandable, indexable

✓ includedincludedincluded

Cost at 5,000 voters/mo

For a growing SaaS

$19$656$1,333
§ 05 / Plans

Three plans. No asterisks.

FreeForever
$0/month

A real board you can launch with. Branded "via Koven" in the footer.

  • 1 public board · unlimited voters
  • 3 roadmap items
  • 50 closed-loop emails / month
  • Anonymous voting
  • ·Koven branding
  • ·No widget
Open free
SoloRecommended · Indie founders
$19/month flat

Everything Koven was built to do, at the price a solo founder can pay out of pocket.

  • Unlimited boards · unlimited voters
  • Unlimited closed-loop emails
  • Inactivity nudge alerts
  • Embeddable widget
  • Remove Koven branding
  • Analytics dashboard
Join waitlist
Team5+ admins
$49/month flat

For 2–20-person product teams. Adds admin seats, voter weighting, AI dedupe.

  • Everything in Solo
  • 5 admin seats included
  • Voter weight tagging
  • AI duplicate detection
  • Private boards
  • Retention cohorts & CSV export
Join waitlist

A · No per-user tax

Voters never count toward your plan. The 50,001st voter is the same price as the first.

B · Cancel anywhere

Self-serve cancellation. No "talk to sales" wall. We don't even ask why on the way out.

§ 06 / Dispatch ends · Today's work begins

Start the loop.
Tell them back.

What happens next

  • You name a workspace and pick a slug (koven.page/you)~ 30s
  • You share the URL with your users~ 30s
  • They vote anonymously. The board is live.Now
  • You change a status. Koven sends the letters.Whenever